Orders:
Delivery charges depend on the product, delivery location, and order value. In many cases, delivery is free and any applicable charges are clearly displayed at checkout before you place the order.
Yes. All prices listed on Urbanfurn are inclusive of applicable taxes. Any delivery or installation charges, if applicable, will be shown separately during checkout.
We run occasional offers and seasonal promotions. Any active discounts are automatically applied on the website. To stay updated, we recommend subscribing to our notifications or checking our offers section.
Ordering online allows us to offer thoughtfully designed products at honest prices. You get access to detailed product information, verified customer reviews, doorstep delivery, and dedicated support without the overheads of physical showrooms.
Shipping & Returns:
Orders are usually processed within a few working days after confirmation. Once shipped, you will receive an update with tracking details.
Products are shipped through trusted logistics and delivery partners. Larger furniture items are carefully packed and handled to ensure safe delivery to your doorstep.
Delivery timelines vary based on product type and location. Smaller items may arrive sooner, while larger furniture pieces may take longer. Estimated delivery timelines are shown on the product page and at checkout.
If your order hasn’t arrived within the expected timeline, please contact our support team. We will check the status with our delivery partners and keep you informed until your order is delivered.
Payment:
We accept major debit cards, credit cards, UPI, net banking, and other secure online payment options available at checkout.
Yes. All payments on Urbanfurn are processed through secure and encrypted payment gateways to ensure your information remains protected.
Cash on Delivery may be available for select products and locations. Availability is shown during checkout.
No. Urbanfurn does not charge any additional fees for standard online payment methods.